Terms and Conditions

These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information.

General terms and conditions

This site is owned and operated by SIXTH SCENT LIMITED. If you have any queries about these terms and conditions or if you have any comments or complaints about our website, you can contact us: admin@thesixthscent.co.uk.

1. The contract between us

We must receive payment in full for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

2. Ownership of rights

All rights, including copyright, in this website are owned by or licensed to SIXTH SCENT LIMITED. Any use  of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

3. Accuracy of content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.

4. Damage to your computer

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

5. Availability

5.1. All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.

5.2. An additional three working days for production will be added before dispatch to orders of ten or more candles.

5.3. On orders of 50+ items, we will contact you to discuss the appropriate production lead time.

6. Ordering errors

You are able to correct errors on your order up to the point on which you click “Pay Now” at the end of the ordering process.

7. Price

All taxes are included.

Wherever it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, offer to sell you the goods of the specification and description at the price stated in the email and will state the period for which the offer or the price remains valid.

8. Payment terms

We will charge you immediately in full upon receipt of your order. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the order and or suspend any further deliveries to you. This does not affect any other statutory rights you/we may have.

9. Delivery

9.1. Standard UK delivery is free of charge and normal delivery times are between 2 and 3 working days. SIXTH SCENT LIMITED works closely with our couriers but we do not take responsibility for failed specific day deliveries.

9.3. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss, damage, misuse or destruction.

10. Risk and ownership

Risk of damage to, loss of or misuse of the goods passes to you at the time of delivery. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full.

11. Acknowledgement and acceptance of your order

You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order. An acceptance of your order will take place on despatch of the good(s) ordered.

12. Discounts

12.1. We reserve our right to discount the price of our products for short periods of time and for promotional purposes. Goods purchased prior or after a promotion al discount period cannot be matched to the discounted pricing.

12.2. Discounted trade prices are given at the discretion of the Company and on the strict understanding that the Company Terms of Trade are adhered to. Delay of payment will be deemed to be a breach of this understanding and any discounts may be withdrawn by the company.

13. Cancellation rights

13.1. Under the Distance Selling Regulations you have the legal right to cancel your order within fourteen days of receipt of your goods. You do not need to give us any reason for cancelling your order, nor will you have to pay any penalty. 

13.2. You must send the goods back to our contact address at your own cost and risk within 14 days of informing us of your cancelation.

13.3. If you cancel your order after we have processed it, but before it gets to you, you must not unpack the goods and you must send the goods back to us at our contact address at your own cost and risk as soon as possible, with a maximum 14 days from the day you cancel.

13.4. Once you have notified us that you are cancelling your order, any sum debited to us from your credit/Debit card will be re-credited to your account as soon as possible and in any event within 14 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

13.5. We will not be able to refund any items that have been used (lit candles and/or any melted wax melts within each individual collection pack).

14. Cancellation by us

14.1. We reserve the right to cancel the contract between us if:

14.1.1. we have insufficient stock to deliver the goods you have ordered;

14.1.2. we do not deliver to your area; or

14.1.3. one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

14.2. If we do cancel your order we will notify you by e-mail and will credit to your account any sum deducted by us from your credit/debit card as soon as possible but in any event within 14 days of your order.

15. Liability

15.1. If you do not receive goods ordered by you within 14 days of the date on which you ordered them, we will have no liability to you unless you notify us by email at admin@thesixthscent.co.uk of the problem within 30 days of the date on which you ordered the goods (unless this is not reasonably practicable).  If you notify a problem to us under this condition, our only obligation will be, at your option:

15.1.1. to make good any shortage or non-delivery;

15.1.2. to replace or repair any goods that are damaged or defective; or

15.1.3. to refund to you the amount paid by you for the goods in question in whatever way we choose.

15.2. Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.

16. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be e-mailed to admin@thesixthscent.co.uk.

17. Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

18. Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

19. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

20. Privacy

You acknowledge and agree to be bound by the terms of our privacy policy.

21. Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.